How quickly can I receive a mortgage pre-approval?

Once an application and requested documents are complete, ROYAL’TEE Lending Group's goal is to provide a pre-approval decision within 24 hours. Complex scenarios may require additional review.

What credit score do I need to buy a home?

Credit requirements depend on the loan program and the borrower's complete financial profile. ROYAL’TEE Lending Group reviews more than a score and explains the available options.

Does ROYAL’TEE Lending Group offer down-payment assistance?

Yes. ROYAL’TEE Lending Group works with multiple down-payment assistance options for qualified buyers. Eligibility and program availability vary.

Can ROYAL’TEE Lending Group help self-employed borrowers or real-estate investors?

Yes. Available options may include traditional and alternative documentation programs, including bank-statement and DSCR financing, subject to applicable guidelines.

YOUR PRIVACY MATTERS

Privacy Policy

Last updated: August 20, 2026

ROYAL’TEE Lending Group ("ROYAL’TEE," "we," "us," or "our") respects your privacy. This Privacy Policy explains the information we may collect, how we use and disclose it, and the choices available to you when you visit our website, communicate with us, or request mortgage-related services.

Information we may collect

We may collect information that you provide directly, including your name, email address, telephone number, mailing address, communication preferences, appointment details, mortgage inquiry information, and information submitted through our secure application portal. We may also receive limited technical information from our website and service providers, such as IP address, device and browser information, pages visited, approximate location, and website usage data.

How information is collected

Information may be collected when you contact us, schedule a consultation, begin or submit a secure application, communicate with our team by phone, email, or text message, consent to receive SMS messages, interact with an embedded feature, or browse this website.

How we use information

We may use information to respond to inquiries; schedule and manage appointments; evaluate, process, or service a mortgage inquiry or application; request documents; provide customer service and transaction updates; communicate with you through channels you have authorized; maintain security and records; comply with legal and regulatory obligations; and improve our website and services.

Mobile information and SMS consent

If you provide a mobile number and expressly consent to text messaging, we may send conversational and informational messages related to your customer-initiated inquiry or existing relationship with us. These may include appointment reminders, document reminders, application or transaction status updates, and customer-service communications. Message frequency varies. Message and data rates may apply.

No mobile information, mobile opt-in data, or text message consent will be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes. This restriction applies even where other information-sharing provisions in this policy may allow disclosure to service providers. We may disclose mobile information only to vendors that help us deliver or support our messaging service, when required by law, or when necessary to protect rights, safety, or security; those vendors may use the information only to provide services to us.

You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. You may also contact us at 225-800-8818 or tara@themtgqueen.com. Please see our SMS Terms & Conditions for complete messaging terms.

Financial information

Mortgage application information should be submitted only through the secure application portal linked from this website—not through ordinary email, text message, or social media. Customers may also receive a separate financial privacy notice describing ROYAL’TEE Lending Group’s information-sharing practices and rights available under applicable law.

How information may be disclosed

Except for mobile information and SMS consent as specifically limited above, we may disclose information to service providers, lenders, settlement providers, credit reporting agencies, government authorities, and other parties as permitted or required to provide requested mortgage services, complete a transaction, prevent fraud, protect rights and safety, or comply with law. We do not sell personal information for monetary compensation.

Service providers and external links

This website links to or embeds services operated by other companies, including our secure application provider, scheduling provider, Google reviews, and social platforms. Their privacy practices are governed by their own policies.

Safeguarding and retention

We use administrative, technical, and physical safeguards designed to protect nonpublic personal information. No internet transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary to provide services, maintain records, meet legal and regulatory obligations, resolve disputes, and enforce agreements.

Your choices

You may decline to provide certain information, although doing so may limit our ability to respond or provide services. You may request that we update your contact information or communication preferences by contacting us. You may revoke SMS consent at any time as described above.

Changes to this policy

We may update this policy from time to time. The revised policy will be posted on this page with a new “Last updated” date.

Contact us

For privacy questions, contact ROYAL’TEE Lending Group at tara@themtgqueen.com, call 225-800-8818, or write to 804 Main Street, Baton Rouge, LA 70802.

This website notice is provided for transparency and does not replace any privacy disclosure or notice required during the mortgage application or loan process.